This is a great graph from GraphJam, by ‘Bloobeard’. It raises the question, of course, whether the ‘door close’ buttons on lifts/elevators really do actually do anything, or are simply there to ‘manage expectations‘ or act as a placebo. The Straight Dope has quite a […]
All posts filed under “Feature deletion”
Biting Apple
Interesting to see the BBC’s summary of the current iPhone update story: “Apple issues an update which damages iPhones that have been hacked by users”. I’m not sure that’s quite how Apple’s PR people would have put it, but it’s interesting to see that whoever […]
In default, defiance
‘Choice of default’ is a theme which has come up a few times on the blog: in general, many people accept the options/settings presented to them, and do not question or attempt to alter them. The possibilities for controlling or shaping users’ behaviour in this […]
Another charging opportunity?
Last month, an Apple patent application was published describing a method of “Protecting electronic devices from extended unauthorized use” – effectively a ‘charging rights management’ system. New Scientist and OhGizmo have stories explaining the system; while the stated intention is to make stolen devices less […]
Digital control round-up
Some developments in – and commentary on – digital architectures of control to end 2006: Peter Gutmann’s ‘A Cost Analysis of Windows Vista Content Protection’ (via Bruce Schneier) looks very lucidly at the effects that Vista’s DRM and measures to ‘protect’ content will have – […]
Disaffordances and engineering obedience
Image based on Don Norman‘s famous teapot, and the Obey Giant face Last month I asked, in response to some criticism, whether there was a better term than ‘architectures of control’ for the loose category of stuff discussed on this site. The response was great […]
Epson messes up my day
My Epson Stylus Photo R1800’s been running low on ink in a couple of cartridges for a few days now. I’ve been putting off ordering them until this weekend. Now I find that when the printer believes a cartridge has reached 0%, it won’t print […]
Inconvenience: deliberate or accidental?
Seth Godin mentions providing a ‘convenience’ feature for customers and then intentionally making it inconvenient to use: “Here at the White Plains airport, I’m noticing all these people doing things to me. Enforcing irrational rules. Intentionally putting the seats far from the electrical outlets so […]
Another phone business model designed to frustrate the customer
In a similar vein to a recent mention of a Verizon trick which attempts to force the user to use an expensive data service to check e-mail, rather than the free built-in WiFi, Uninnovate discusses the (Sprint) LG Fusic which not only disables on-phone features […]
Locking users in by making it difficult to leave
Privacy International has a report, ‘Dumb Design or Dirty Tricks?‘ on the practice of a number of popular websites – most notably eBay and Amazon – of lacking an easy or obvious way for a user to delete his or her account: “Amazon provided the […]
Uninnovate – engineering products to do less
Image from uninnovate.com I’ve just come across a very interesting new blog, uninnovate.com, which focuses on the phenomenon of “engineering expensive features into a product for which there is no market demand in order to make the product do less.” The first few posts tackle […]
Some links: miscellaneous, pertinent to architectures of control
Ulises Mejias on ‘Confinement, Education and the Control Society’ – fascinating commentary on Deleuze’s societies of control and how the instant communication and ‘life-long learning’ potential (and, I guess, everyware) of the internet age may facilitate control and repression: “This is the paradox of social […]
Some interesting aspects of built-in obsolescence
This San Francisco Chronicle review of Giles Slade’s Made to Break: Technology and Obsolescence in America (which I’ve just ordered and look forward to reading and reviewing here in due course) mentions some interesting aspects of built-in (planned) obsolescence – and planned failure – in […]
The illusion of control
Scott Adams recounts an anecdote illustrating the ‘illusion of control’ and how important it is to many people – even to the extent that it is the single defining characteristic of mankind which one might use to explain human behaviour to aliens: “The maintenance man […]
Dilemma of horns
I was woken up (along with, I expect, lots of others) at about 5am today by a driver sounding his/her horn in the road outside – an arrogant two-second burst – then another replying (perhaps) with a slightly feeble one-second tone. I don’t know why; […]
The Privacy Ceiling
Scott Craver of the University of Binghamton has a very interesting post summarising the concept of a ‘privacy ceiling’: “This is an economic limit on privacy violation by companies, owing to the liability of having too much information about (or control over) users.” It’s the […]