Following the recent post looking at aspects of casino and slot machine design, in which I quoted William Choi and Antoine Sindhu’s study – “[Casino] carpeting is often purposefully jarring to the eyes, which draws customers’ gaze upwards toward the machines on the gambling floor” […]
All posts filed under “Business model”

(Anti-)public seating roundup
Single-occupancy benches in Helsinki. Photo by Ville Tikkanen Ville Tikkanen of Salient Feature points us to the “asocial design” of these single-person benches installed in Helsinki, Finland. In true Jan Chipchase style, he invites us to think about the affordances offered: As you can see, […]

Another charging opportunity?
Last month, an Apple patent application was published describing a method of “Protecting electronic devices from extended unauthorized use” – effectively a ‘charging rights management’ system. New Scientist and OhGizmo have stories explaining the system; while the stated intention is to make stolen devices less […]

Learned down the gambling house
Michael Shanks’ Ten Things class at Stanford – which looks like a brilliant application of anthropological and archaeological thinking to design and technology – generated a very interesting project by William Choi and Antoine Sindhu analysing the architectures of control (psychological and physical) designed into […]

The Terminal Bench
Mags L Halliday – author of the Doctor Who novel History 101 – let me know about an ‘interesting’ design tactic being used at Heathrow’s Terminal 5. From the Guardian, by Julia Finch: Flying from the new Heathrow Terminal 5 and facing a lengthy delay? […]

Bad profits
The Gillette Sensor Excel not only comes with a dummy blade, it also only comes with two out of five possible blade slots filled. Images from Sevenblock on Flickr. The razor-blade model in general is something of an old chestnut as far as architectures of […]

Ticket off (reprise)
Last year we looked at the way that the pricing structure of no-change-given ticket machines is often – apparently – designed to lead to overpayment, and I posed the question of whether councils/car park operators actually draw up their budget based on a significant proportion […]

Portioning blame
McDonald’s, Toledo, Ohio, 1967. Image from DRB62 on Flickr. We’ve looked previously at the effect of portion/packaging sizes as a ‘choice of default’ architecture of control, and I’m aware that I have not yet reviewed Dr Brian Wansink‘s excellent Mindless Eating, which examines this and […]

Deliberately creating worry
Swedish creativity lecturer Fredrik Härén mentions an interesting architecture of control anecdote in his The Idea Book: One of the cafés in an international European airport was often full. The problem was that people sat nursing their coffees for a long time as they waited […]

Key issue
Is this simply poor design or a deliberate feature? A friend tells me of his irritation with his Sony Ericsson W880i’s ‘internet’ key, which is positioned such that it frequently gets pressed accidentally when pressing the buttons above and below it – “three or four […]

Tearstrip-tease
Alexander Freitas of the Infinity Squared blog notes the difficulties with frustrating tear-strips on packaging, and, comparing an easier-to-open pack from one manufacturer with a difficult tearstrip from another, suggests (somewhat along the lines of ‘Forcing functions designed to increase product consumption‘), that the company’s […]

A bright idea?
UPDATE: See this more recent post for information and photos of how to get a 2-pin bulb to fit in a BC3 fitting. This may well be the example which involves the most different ‘architecture of control’ issues so far – by a long way. […]

Who serves whom
Joel Johnson: Stop buying products that serve any other master than you. (via Boing Boing ) Bruce Schneier also wrote something along similar lines last year, though the context was different: When technology serves its owners, it is liberating. When it is designed to serve […]

Friday quote: Fashion & convention
L.J.K. Setright, the late motoring writer and commentator, self-taught mechanical engineer and all-round Renaissance Man, once wrote: Fashion is a terrible fetter; convention, since it lasts longer, is even worse. This was in an issue of Car, when it was still any good. Setright wrote […]

No photography allowed
A couple of recent stories on photography of certain items being ‘banned’ – Cory Doctorow on a Magritte exhibition’s hypocrisy, and Jen Graves on a sculpture of which “photography is prohibited” – highlight what makes me tense up and want to scream about so much […]

Incompati-babel
A clever comment on incompatible (and DRM’d) formats by eboy’s flunters. (Via rss.euge.de)