All posts filed under “User experience

London Design Festival: Greengaged

London Design Festival: Greengaged

The London Design Festival always throws up some interesting events, especially involving clever people trying new things in design and sharing their experiences and expertise. This year, the Design Council are running Greengaged, a “sustainability hub… developed and organised by [re]design, thomas.matthews and Kingston University […]

Motel 6cc

Motel 6cc

The plastic* of this built-in Dove shower cream bottle I encountered in a Finnish hotel recently was significantly stiffer than the consumer retail version. The idea is that you press the side of the bottle where indicated to dispense some cream, but it didn’t deform […]

The Seven Habits of Highly Affective Products

The Seven Habits of Highly Affective Products

A few people, products and experiences have impressed on me the importance of affect, of evoking an emotional response, in persuasion and behaviour change (I’ll admit I haven’t yet addressed how best to incorporate this into the DwI Method). There’s a lot of interesting work […]

Paper Rights Management

Paper Rights Management

This delivery note from Springer informs me that the book I’ve bought “must not be resold”. Good luck with that. So have I bought it or not? Or have I bought a licence to read it? What if I give it away? Many companies would […]

Cross-purposes?

Cross-purposes?

Last week I was at a seminar where a fellow student was outlining some (very interesting) research about how to adapt ‘professional’ products to be usable by a ‘lay’ audience (what functions do you retain, what do you lose, how do you deal with different […]

Design with Intent presentation from Persuasive 2008

Design with Intent presentation from Persuasive 2008

Dan Lockton: Design With Intent (Persuasive 2008) view presentation (tags: environment affordances sustainability lockton) EDIT: I’ve now added the audio! Thanks everyone for the suggestions on how best to do it; the audio is hosted on this site rather than the Internet Archive as the […]

Chute the messenger

Chute the messenger

This is a communal rubbish chute serving a block of flats. The cross-sectional area of the aperture revealed by opening the hatch should be smaller than the cross-sectional area of the chute itself, so there’s less chance of rubbish bags getting stuck, even when someone […]

Towards a Design with Intent ‘Method’ – v.0.1

Towards a Design with Intent ‘Method’ – v.0.1

As mentioned a while back, I’ve been trying to find a way to classify the numerous ‘Design with Intent’ and architectures of control examples that have been examined on this site, and suggested by readers. Since that post, my approach has shifted slightly to look […]

Do you really need to print that?

Do you really need to print that?

This is not difficult to do, once you know how. Of course, it’s not terribly useful, since a) most people don’t read the display on a printer unless an error occurs, or b) you’re only likely to see it once you’ve already sent something to […]

Slanty design

Slanty design

The Main Reading Room, Library of Congress. Image from CIRLA. In this article from Communications of the ACM from January 2007, Russell Beale uses the term slanty design to describe “design that purposely reduces aspects of functionality or usability”: It originated from an apocryphal story […]

Some thoughts on classifications

Some thoughts on classifications

Over the last couple of years, this site has examined, mentioned, discussed or suggested around 250 examples of ‘control’ features or methods designed into products, systems and environments – many of which have come from readers’ suggestions and comments on earlier posts. I’d resisted classifying […]

Water on the membrane

Water on the membrane

The Cranfield/Electrolux Smart Sink – photo from Trespassers by Ed van Hinte and Conny Bakker. Ten years ago, teams from Cranfield University and Electrolux Industrial Design collaborated on an ‘eco-kitchen’, a family of related concepts for a kitchen of the future. Part of the intention […]

Friday quote: Friction

Friday quote: Friction

“If the point of contact between the product and the people becomes a point of friction, then the Industrial Designer has failed.” Henry Dreyfuss, Designing for People, 1955 Cognitive friction is one thing, and generally a result rather than a deliberate strategy; process friction is […]

Biting Apple

Biting Apple

Interesting to see the BBC’s summary of the current iPhone update story: “Apple issues an update which damages iPhones that have been hacked by users”. I’m not sure that’s quite how Apple’s PR people would have put it, but it’s interesting to see that whoever […]

On the level

On the level

A tilt-detector from this 1984 US patent, with intended application on a packing box. The liquid detection stickers in mobile phones, which allow manufacturers and retailers to ascertain if a phone has got wet, and thus reject warranty claims (whether judiciously/appropriately or not), seem to […]