Jeff Howard’s Design for Service blog – some very clear perspectives on this increasingly important way of looking at much everyday interaction design

Understanding how people actually use your products ought to be pretty fundamental to the design process. But it often isn’t, and that’s kind of fascinating in itself

The ‘free’ bias in action. See also Dan Ariely’s ‘Predictably Irrational’ – http://www.predictablyirrational.com/

Looking at different loci of control and how they affect our behaviour