A few years ago I went to a talk at the RCA by Alex Lee, president of OXO International. Apart from a statistic about how many bagel-slicing finger-chopping accidents happen each year in New York city, what stuck in my mind were the angled measuring […]
All posts filed under “Interaction design”
Designed environments as learning systems
How much of designing an environment is consciously about influencing how people use it? And how much of that influence is down to users learning what the environment affords them, and acting accordingly? The first question’s central what this blog’s been about over the last […]
Eight design patterns for errorproofing
Go straight to the patterns One view of influencing user behaviour – what I’ve called the ‘errorproofing lens’ – treats a user’s interaction with a system as a set of defined target behaviour routes which the designer wants the user to follow, with deviations from […]
Persuasive 2009
UPDATED (7 April): Here’s an ‘author version preprint’ of the paper, Influencing Interaction: Development of the Design with Intent Method [PDF, 1.6MB]. At some point soon this version of the paper will downloadable from Brunel’s research archive, while the ‘proper’ version will be available in […]
Next week: a simplified Design with Intent toolkit, v.0.9
The ‘Design with Intent method‘, on which I’m working as the first part of my PhD, has been fairly sparsely reported on this blog. This is intended to be an innovation method for helping designers faced with “behaviour change” problems come up with useful solutions, […]
Staggering insight
I’ve mentioned a few times, perhaps more often in presentations than on the blog, the fact that guidelines for the design of pedestrian crossings in the UK [PDF] recommend that where a crossing is staggered, pedestrians should be routed so that they have to face […]
The semiotics of signs vs fences
Is the impact of the sign’s message increased or decreased by pairing it with a fence? What about when the fence is flattened? What about when no-one seems to have found it important to fix? Why?
London Design Festival: Greengaged
The London Design Festival always throws up some interesting events, especially involving clever people trying new things in design and sharing their experiences and expertise. This year, the Design Council are running Greengaged, a “sustainability hub… developed and organised by [re]design, thomas.matthews and Kingston University […]
Placebo buttons, false affordances and habit-forming
This is a great graph from GraphJam, by ‘Bloobeard’. It raises the question, of course, whether the ‘door close’ buttons on lifts/elevators really do actually do anything, or are simply there to ‘manage expectations‘ or act as a placebo. The Straight Dope has quite a […]
{In|Ex}clusive Design
Giving with one hand, and taking away with the other. The juxtaposition of hand rails and anti-sit spikes outside this church in Bradford-on-Avon, Wiltshire suggests a particular configuration of design priorities: helping people climb the steps, but forbidding anyone sitting on the wall. Are the […]
A survey for designers: more books to win
Following last week’s card-sorting exercise (which went really well – thanks to everyone who took part), here’s something a bit more open-ended and ongoing. I’m trying to find out how designers and design teams (in-house or consultancies) who’ve worked on influencing user behaviour think about […]
Some interesting projects (Part 1)
I’ve come across some interesting student projects at various shows and exhibitions this summer, some of which address the relationship between design and people’s behaviour in different situations, and some of which explicitly aim to influence what people do and think. Here’s a selection (Part […]