Speedometer, rev counter and fuel and temperature gauges on the dashboard of my 1992 Reliant Scimitar SST. Photo taken on B1098 alongside Sixteen Foot Drain, Isle of Ely, England. In part 1 of ‘Shaping behaviour’, we took a look at ‘sticks and carrots’ as approaches […]
All posts filed under “User experience”
Coincidence?
A few minutes ago I was playing a track in Winamp, with Gmail open in an Opera window, and on refreshing Gmail, the Google ‘web clip’ at the top of the inbox display contained the same phrase, ‘jet stream’, as the track. Is that merely […]
Coercive atmospherics reach the bus shelter
Jonathan Zittrain discusses scented advertising in bus shelters: the California Milk Processor Board recently tried a campaign with chocolate-chip cookie-scented “aromatic strips”, intended to provoke a thirst for milk, in San Francisco before having to remove them after allergy/chemical sensitivity concerns. The use of scent […]
Some links
First, an apology for anyone who’s had problems with the RSS/Atom feeds over the last month or so. I think they’re fixed now (certainly Bloglines has started picking them up again) but please let me know if you don’t read this. Oops, that won’t work… […]
A vein attempt?
Blue lighting is sometimes used in public toilets (restrooms) to make it more difficult for drug users to inject themselves (veins are harder to see). The above implementation is in Edinburgh, next to the Tron Kirk. It was more difficult to see my veins through […]
Enforcing reverence & increasing mental acuity?
The steep steps with tall risers and shallow treads at Ta Keo, Angkor, Cambodia. Photos by Casual Chin and Sarin Va Simon Crilley, designer and author of the Future Thinking blog, left a very interesting comment on the recent ‘Architecture & Security‘ post: “These architectures […]
The secret
“The secret to getting ahead in the 21st century is capitalizing on people doing what they want to do, rather than trying to get them to do what you want to do.” (Glenn Reynolds of Instapundit.com, in a Wired article quoted at the Public Journalism […]
Locking out IE users
UPDATE: The code being used is from the Explorer Destroyer project, which has an explanation of its rationale here. It’s worth noting that it’s not just ‘Get Firefox’, but ‘Get Firefox with the Google Toolbar’, hence the $1 referral fee… I’d much rather have Firefox […]
Behaviour shaping round-up
The legendary Rob Cockerham looks at the Point of Sale Trail in Fry’s Electronics, Sacramento. Shoppers queuing for the checkouts are routed through a maze of aisles densely packed with impulse products: “At any point in the line, approximately 280 different products are within view, […]
Shaping behaviour: Part 1
A couple of months ago I posted about the ‘shaping behaviour’ research of RED, part of the UK Design Council. At the time I noted in passing a classification of design approaches for shaping behaviour, mentioned by RED’s Chris Vanstone: “stick*, carrot or speedometer.” It’s […]
Teaching customers a lesson
Seth Godin talks about companies that try to teach their customers a lesson: “Either you’re going to make someone happy or you’re not… Here’s the short version: If you try to teach a customer a lesson, you’ve just done two things: a. failed at teaching […]
What’s happened to the website?
Unless you always read via RSS, you’ve probably noticed that this site’s changed a bit in the last few days. It has a new style, new layout and even a pretentious/over-complex new name: fulminate // Architectures of Control. Why have I done this?