Last year we looked at the way that the pricing structure of no-change-given ticket machines is often – apparently – designed to lead to overpayment, and I posed the question of whether councils/car park operators actually draw up their budget based on a significant proportion […]
All posts filed under “Business model”
Bad profits
The Gillette Sensor Excel not only comes with a dummy blade, it also only comes with two out of five possible blade slots filled. Images from Sevenblock on Flickr. The razor-blade model in general is something of an old chestnut as far as architectures of […]
The Terminal Bench
Mags L Halliday – author of the Doctor Who novel History 101 – let me know about an ‘interesting’ design tactic being used at Heathrow’s Terminal 5. From the Guardian, by Julia Finch: Flying from the new Heathrow Terminal 5 and facing a lengthy delay? […]
Learned down the gambling house
Michael Shanks’ Ten Things class at Stanford – which looks like a brilliant application of anthropological and archaeological thinking to design and technology – generated a very interesting project by William Choi and Antoine Sindhu analysing the architectures of control (psychological and physical) designed into […]
Another charging opportunity?
Last month, an Apple patent application was published describing a method of “Protecting electronic devices from extended unauthorized use” – effectively a ‘charging rights management’ system. New Scientist and OhGizmo have stories explaining the system; while the stated intention is to make stolen devices less […]
(Anti-)public seating roundup
Single-occupancy benches in Helsinki. Photo by Ville Tikkanen Ville Tikkanen of Salient Feature points us to the “asocial design” of these single-person benches installed in Helsinki, Finland. In true Jan Chipchase style, he invites us to think about the affordances offered: As you can see, […]
Persuasion & control round-up
New Scientist: Recruiting Smell for the Hard Sell Samsung’s coercive atmospherics strategy involves the smell of honeydew melon: THE AIR in Samsung’s flagship electronics store on the upper west side of Manhattan smells like honeydew melon. It is barely perceptible but, together with the soft, […]
Digital control round-up
Mac as a giant dongle At Coding Horror, Jeff Atwood makes an interesting point about Apple’s lock-in business model: It’s almost first party only– about as close as you can get to a console platform and still call yourself a computer… when you buy a […]
Slanty design
The Main Reading Room, Library of Congress. Image from CIRLA. In this article from Communications of the ACM from January 2007, Russell Beale uses the term slanty design to describe “design that purposely reduces aspects of functionality or usability”: It originated from an apocryphal story […]
Freudian slip in BBC iTunes story
From this BBC story, as of 6.43 pm. P.S. I love the way it’s claimed “everyone will benefit” from the royalty rise. As a consumer, I can’t wait to be paying more! Perhaps a price increase will help limit the consumption of this precious rivalrous […]
Swoopo: Irrational escalation of commitment
Swoopo, a new kind of “entertainment shopping” auction site, takes Martin Shubik’s classic Dollar Auction game to a whole new, automated, mass participation level. It’s an example of the escalation of commitment, or a sunk cost fallacy, where we increase our commitment (in this case […]
On ‘Design and Behaviour’ this week: Do you own your stuff? And a strange council-run ‘Virtual World for young people’
GPS-aided repo and product-service systems Ryan Calo of Stanford’s Center for Internet and Society brought up the new phenomenon of GPS-aided car repossession and the implications for the concepts of property and privacy: A group of car dealers in Oregon apparently attached GPS devices to […]