All posts filed under “Consumer rights

Slanty design

Slanty design

The Main Reading Room, Library of Congress. Image from CIRLA. In this article from Communications of the ACM from January 2007, Russell Beale uses the term slanty design to describe “design that purposely reduces aspects of functionality or usability”: It originated from an apocryphal story […]

The Hacker’s Amendment

The Hacker’s Amendment

Congress shall pass no law limiting the rights of persons to manipulate, operate, or otherwise utilize as they see fit any of their possessions or effects, nor the sale or trade of tools to be used for such purposes. From Artraze commenting on this Slashdot […]

What is demand, really?

What is demand, really?

In a lot of the debate and discussion about energy, future electricity generation and metering, improved efficiency and influencing consumer behaviour – at least from an engineering perspective – the term “demand” is used, in conjunction with “supply”, to represent the energy required to be […]

Deliberately creating worry

Deliberately creating worry

Swedish creativity lecturer Fredrik Härén mentions an interesting architecture of control anecdote in his The Idea Book: One of the cafés in an international European airport was often full. The problem was that people sat nursing their coffees for a long time as they waited […]

Controlling Shoppers

Controlling Shoppers

The ‘anarchitect’ group, Space Hijackers* have an interesting A-Z of Retail Tricks To Make You Shop – mostly psychological – including a couple of fascinating examples which aren’t well known, e.g. “Supermarkets used to have a trick placing slightly smaller tiles on the floor in […]

Changing norms

Changing norms

Via Steve Portigal’s All this ChittahChattah, a short but succinct article by John King, from the San Francisco Chronicle noting just how quietly certain features have started to become embedded in our environment, most notably (from this blog’s point of view), anti-skateboarding measures, traffic calming […]

High frequency ringtone download

High frequency ringtone download

High frequencies being tested in the urban badlands: see, no teenagers here! A lot of people find this site through searching for something along the lines of ‘Mosquito high frequency anti-teenager ringtone’, and are presumably disappointed when they find that there is no such ringtone […]

BBC: Bram Cohen on network neutrality

BBC: Bram Cohen on network neutrality

This BBC Newsnight story, by Adam Livingstone, about the possibilities of a two-tier internet – ‘BitTorrent: Shedding no tiers’ – has an interesting fictional ‘architectures of control’ example to illustrate the possibilities of price discrimination in networks (see also Control & Networks): “So there’s me […]

ZDNet: DRM train wrecks

ZDNet: DRM train wrecks

ZDNet’s David Berlind has started to compile a Del.icio.us list of examples of ‘DRM train wrecks’, i.e. situations where the use of DRM has a distasteful corollary for consumers unaware of what they’re getting themselves into. “Most people don’t realize how much they’re giving up […]