All posts filed under “Forcing functions

Feature deletion for environmental reasons

Feature deletion for environmental reasons

From the Sunday Times, ‘Standby buttons face axe to curb energy waste’: “Ministers want to do away with the standby buttons that allow [users] to flick their TVs and other electronic gadgets on and off while moving barely a muscle…

Preventing baggage trolleys going down the escalator

Preventing baggage trolleys going down the escalator

These ‘pinch point’ barriers at London’s Heathrow Airport prevent the baggage trolleys from the Bus Station being taken down the escalators which lead to Terminals 1, 2 and 3. Mistake-proofing (for safety reasons: a trolley down the escalator would be dangerous) but also unnecessary if […]

‘Anti-Homeless’ benches in Tokyo

‘Anti-Homeless’ benches in Tokyo

Images from Yumiko Hayakawa Yumiko Hayakawa has a very thoughtful and well-illustrated article at OhMyNews on the story behind the variety of ‘anti-homeless’ benches and architectural features (including public art) in Tokyo’s parks and public areas – by making it difficult or impossible to lie […]

Casino programmable*

Casino programmable*

Signal vs Noise talks about the casino experience – a world awash with designed-in architectures of control, both physical and psychological (and physiological, perhaps), truly environments designed specifically to manipulate and reinforce certain behaviour, from maze-like layouts (intentional route obfuscation – perhaps even more so […]

Jakob Nielsen: ‘Evil’ design

Jakob Nielsen: ‘Evil’ design

This Guardian article from last year includes Jakob Nielsen discussing what he calls ‘evil design’, specifically in reference to the web: “”Evil design is where they stop you from doing what you are trying to do, like putting an advert over the top of the […]

Splitting up articles to increase page views

Splitting up articles to increase page views

Jason Kottke notes the now-near universal practice of splitting newspaper & magazine articles online into multiple pages: “…it’s some sort of “best practice” that we readers let them get away with so they can boost pageviews and advertising revenue at the expense of user experience, […]

Using trees to encourage safer driving

Using trees to encourage safer driving

Image from New Urban News, by Eric Dumbaugh Ryan G Coleman kindly sent me a link to this very interesting New Urban News story, ‘Research: trees make streets safer, not deadlier’. The gist is that roads planted with trees cause drivers to put themselves in […]

Inconvenience: deliberate or accidental?

Inconvenience: deliberate or accidental?

Seth Godin mentions providing a ‘convenience’ feature for customers and then intentionally making it inconvenient to use: “Here at the White Plains airport, I’m noticing all these people doing things to me. Enforcing irrational rules. Intentionally putting the seats far from the electrical outlets so […]

Epson messes up my day

Epson messes up my day

My Epson Stylus Photo R1800’s been running low on ink in a couple of cartridges for a few days now. I’ve been putting off ordering them until this weekend. Now I find that when the printer believes a cartridge has reached 0%, it won’t print […]

Review: We Know What You Want by Martin Howard

Review: We Know What You Want by Martin Howard

A couple of weeks ago, Martin Howard sent me details of his blog, How They Change Your Mind and book, We Know What You Want: How They Change Your Mind, published last year by Disinformation. You can review the blog for yourselves – it has […]

Speed control designed to help the user

Speed control designed to help the user

Something with an interesting ‘forcing function’ story has been right in front of me all this time: the QWERTY keyboard, developed by Christopher Sholes and then Remington, with the intention of controlling the user’s behaviour. Until typists became proficient with the QWERTY system, the non-alphabetical […]