From McGazz (who also has some great music to listen to on his website): “As I was getting myself a cup of tea in work this morning, I overheard a colleague talking about a problem at the tanning salon his wife runs. Each cubicle has […]
All posts filed under “Mistake-proofing”
Speed control designed to help the user
Something with an interesting ‘forcing function’ story has been right in front of me all this time: the QWERTY keyboard, developed by Christopher Sholes and then Remington, with the intention of controlling the user’s behaviour. Until typists became proficient with the QWERTY system, the non-alphabetical […]
Shaping behaviour at the Design Council
Photo by Kate Andrews I’ve blogged before mentioning the work of the UK Design Council’s RED research arm, which applies ‘design thinking’ to redevelop and create public services appropriate for societal changes right now and in the years to come. The previous post was specifically […]