Understanding what people really do when they carry out some ‘simple’ task, as opposed to what designers assume they do, is important. Even something as mundane as boiling a kettle to make a cup of tea or coffee is fraught with variability, slips, mistaken assumptions […]
All posts filed under “Observation”

Thoughtful Acts
Above & below: ‘Push’ Table by Jennifer Hing. Jane Fulton Suri‘s wonderful Thoughtless Acts? chronicles, visually, “those intuitive ways we adapt, exploit, and react to things in our environment; things we do without really thinking” – effectively, examples of valid affordances perceived by users, which […]

Normalising paranoia
This is brilliant. Chloë Coulson, Erland Banggren and Ben Williams, three Ravensbourne graduates, have put together a project looking at the “culture of fear”, the media’s use of this, and how it affects our everyday state of mind. The outcome is a catalogue, WellBeings™ [PDF […]

Smile, you’re on Countermanded Camera
Image from Miquel Mora’s website We’ve looked before at a number of technologies and products aimed at ‘preventing’ photography and image recording in some way, from censoring photographs of ‘copyrighted content’ and banknotes, to Georgia Tech’s CCD-flooding system. Usually these systems are about locking out […]

Shaping behaviour: Part 2
Speedometer, rev counter and fuel and temperature gauges on the dashboard of my 1992 Reliant Scimitar SST. Photo taken on B1098 alongside Sixteen Foot Drain, Isle of Ely, England. In part 1 of ‘Shaping behaviour’, we took a look at ‘sticks and carrots’ as approaches […]

Some links: miscellaneous, pertinent to architectures of control
Ulises Mejias on ‘Confinement, Education and the Control Society’ – fascinating commentary on Deleuze’s societies of control and how the instant communication and ‘life-long learning’ potential (and, I guess, everyware) of the internet age may facilitate control and repression: “This is the paradox of social […]

Spiked: When did ‘hanging around’ become a social problem?
Josie Appleton, at the always-interesting Spiked, takes a look at the increasing systemic hostility towards ‘young people in public places’ in the UK: ‘When did ‘hanging around’ become a social problem?’ As well as the Mosquito, much covered on this site (all posts; try out […]

The illusion of control
Scott Adams recounts an anecdote illustrating the ‘illusion of control’ and how important it is to many people – even to the extent that it is the single defining characteristic of mankind which one might use to explain human behaviour to aliens: “The maintenance man […]

Nice attitude
Someone from the UK just found this site by searching for “device to stop young people congregating” using a mobile phone provider’s search engine. Now, I know, I know, there may be an important backstory behind that person’s search. Some people apparently really do have […]

Review: Everyware by Adam Greenfield
This is the first book review I’ve done on this blog, though it won’t be the last. In a sense, this is less of a conventional review than an attempt to discuss some of the ideas in the book, and synthesise them with points that […]

Spiked: ‘Enlightening the future’
The always interesting Spiked (which describes itself as an “independent online phenomenon”) has a survey, Enlightening the Future, in which selected “experts, opinion formers and interesting thinkers” are asked about “key questions facing the next generation – those born this year, who will reach the […]

Embedding control in society: the end of freedom
Henry Porter’s chilling Blair Laid Bare – which I implore you to read if you have the slightest interest in your future – contains an equally worrying quote from the LSE’s Simon Davies noting the encroachment of architectures of control in society itself: “The second […]

Forcing functions designed to increase product consumption
A few days ago, Tim Quinn of Dangerous Curve posted an interesting observation on the Simple Control in Products page: “This may not be what you had in mind, but I immediately thought of such things as toothpaste pumps that ‘meter’ use to insure the […]

Policing Crowds: Privatizing Security
The Policing Crowds conference is taking place 24-25 June 2006 in Berlin, examining many aspects of controlling the public and increasing business involvement in this field – ‘crime control as industry’. Technologies designed specifically to permit control and monitoring of the public, such as CCTV […]

An interlock example
It’s been a while since I posted about an architecture of control designed to assist/protect the user rather than to frustrate or intimidate, but just reading a great article about the MG SV-R supercar formerly produced by MG Sports & Racing*, a very simple interlock […]

Changing norms
Via Steve Portigal’s All this ChittahChattah, a short but succinct article by John King, from the San Francisco Chronicle noting just how quietly certain features have started to become embedded in our environment, most notably (from this blog’s point of view), anti-skateboarding measures, traffic calming […]