Italian railway operator Trenitalia has a simple way of locking the windows shut in some of its older carriages with (retro-fitted?) air-conditioning. This was on a train from Florence to Pisa; the sticker probably cost more than the screw. I like that. It also allows […]
All posts filed under “Design”
So long, and thanks for all the rubbish
It cost nothing to put this (trilingual) thank-you message on this litter bin at Helsinki Airport. But does this kind of message – a very simple injunctive norm – have more effect on user behaviour than the absence of a message? To what extent does […]
Hard to handle
British Rail’s drop-the-window- then-stick-your-hand-outside- to-use-the-handle doors puzzled over by Don Norman in The Design of Everyday Things are still very much around, though often refurbished and repainted as with this delightful/vile pink First Great Western-liveried example. I’m assuming that this design was intended to introduce […]
Thoughtful Acts
Above & below: ‘Push’ Table by Jennifer Hing. Jane Fulton Suri‘s wonderful Thoughtless Acts? chronicles, visually, “those intuitive ways we adapt, exploit, and react to things in our environment; things we do without really thinking” – effectively, examples of valid affordances perceived by users, which […]
Richard Thaler at the RSA
Richard Thaler, co-author of Nudge (which is extremely relevant to the Design with Intent research), gave a talk at the RSA in London today, and, though only mentioned briefly, he clearly drew the links between design and behaviour change. Some notes/quotes I scribbled down:
Buckminster Fuller on Design with Intent
Buckminster Fuller, talking to the New Yorker in 1966, quoted in this article by Elizabeth Kolbert: “I made up my mind . . . that I would never try to reform man–that’s much too difficult. What I would do was to try to modify the […]
Donella Meadows’ Leverage Points
Scott Wilson first pointed me in the direction of Donella Meadows’ ‘Leverage Points – Places to Intervene in a System‘ [PDF, 93 kB], and it’s been very useful in thinking about the ‘Design with Intent’ idea at a system level rather than just the myopic […]
How to fit a normal bulb in a BC3 fitting and save £10 per bulb
Standard 2-pin bayonet cap (left) and 3-pin bayonet cap BC3 (right) fittings compared Summary for mystified international readers: In the UK new houses/flats must, by law, have a number of light fittings which will ‘not accept incandescent filament bulbs’ (a ‘green’ idea). This has led […]
‘Design | Behaviour: Making it Happen’ Seminar, 17th October – programme updated
Design | Behaviour: Making it Happen, mentioned a few days ago, now has a full agenda available [PDF] (thanks Debra) – here are the abstracts:
Interaction design and behaviour change
Very interesting discussion going on right now on the IxDA forums on designing for behavioural change – specifically with a sustainability emphasis – but unfortunately, Brunel University blocks the site (due to Websense), so I can only read/post via e-mail or at home (requests for […]
Portioning blame
McDonald’s, Toledo, Ohio, 1967. Image from DRB62 on Flickr. We’ve looked previously at the effect of portion/packaging sizes as a ‘choice of default’ architecture of control, and I’m aware that I have not yet reviewed Dr Brian Wansink‘s excellent Mindless Eating, which examines this and […]
Dishonourable discharge?
Long overdue, I’m currently reading Bruce Schneier‘s excellent Beyond Fear, and realising that in many ways, security thinking overlaps with architectures of control: the goal of so many systems is to control users’ behaviour or to deny the user the ability to perform certain actions. […]