Here’s my (rather verbose) response to the three most design-related questions in DECC’s smart meter consultation that I mentioned earlier today. Please do get involved in the discussion that Jamie Young’s started on the Design & Behaviour group and on his blog at the RSA. […]
All posts filed under “Intrusive technology”

Anti-teenager “pink lights to show up acne”
In a similar vein to the Mosquito, intentionally shallow steps (and, superficially at least–though not really–blue lighting in toilets, which Raph d’Amico dissects well here), we now have residents’ associations installing pink lighting to highlight teenagers’ acne and so drive them away from an area: […]

The Convention on Modern Liberty
Britain’s supposedly on the verge of a summer of rage, and while like Mary Riddell I am of course reminded of Ballard, it’s not quite the same. I don’t think this represents the ‘middle class’ ennui of Chelsea Marina. Instead I think we may have […]

The Hacker’s Amendment
Congress shall pass no law limiting the rights of persons to manipulate, operate, or otherwise utilize as they see fit any of their possessions or effects, nor the sale or trade of tools to be used for such purposes. From Artraze commenting on this Slashdot […]

On ‘Design and Behaviour’ this week: Do you own your stuff? And a strange council-run ‘Virtual World for young people’
GPS-aided repo and product-service systems Ryan Calo of Stanford’s Center for Internet and Society brought up the new phenomenon of GPS-aided car repossession and the implications for the concepts of property and privacy: A group of car dealers in Oregon apparently attached GPS devices to […]

How to fit a normal bulb in a BC3 fitting and save £10 per bulb
Standard 2-pin bayonet cap (left) and 3-pin bayonet cap BC3 (right) fittings compared Summary for mystified international readers: In the UK new houses/flats must, by law, have a number of light fittings which will ‘not accept incandescent filament bulbs’ (a ‘green’ idea). This has led […]

Designing Safe Living
Lancaster University’s interdisciplinary Institute for Advanced Studies (no, not that one) has been running a research programme, New Sciences of Protection, culminating in a conference, Designing Safe Living, on 10-12 July, “investigat[ing] ‘protection’ at the intersections of security, sciences, technologies, markets and design.” The keynote […]

Lights reminding you to turn things off
Duncan Drennan, who writes the very thoughtful Art of Engineering blog, notes something extremely interesting: standby lights, if they’re annoying/visible enough, can actually motivate users to switch the device off properly: Our DVD player has (to me) the most irritating standby light that I have […]

User intent and emergence
Something which came out of the seminar at Brunel earlier this week (thanks to everyone who came along) was the idea that any method of selecting ways to design products that aim to shape or guide users’ behaviour really must incorporate some evaluation of users’ […]

Mosquito controversy goes high-profile
The Mosquito anti-teenager sound device, which we’ve covered on this site a few times, was yesterday heavily criticised by the Children’s Commissioner for England, Sir Albert Aynsley-Green, launching the BUZZ OFF campaign in conjunction with Liberty and the National Youth Agency: Makers and users of […]

Destroy everything you touch
We can’t help but be familiar with the concept of ‘malicious code’ in the context of computer security and programming, but in general the idea of products or technology which, as they’re used, sabotage or degrade the performance of a ‘rival’, is intriguing and not […]

Do you really need to print that?
This is not difficult to do, once you know how. Of course, it’s not terribly useful, since a) most people don’t read the display on a printer unless an error occurs, or b) you’re only likely to see it once you’ve already sent something to […]

Slanty design
The Main Reading Room, Library of Congress. Image from CIRLA. In this article from Communications of the ACM from January 2007, Russell Beale uses the term slanty design to describe “design that purposely reduces aspects of functionality or usability”: It originated from an apocryphal story […]

Persuasion & control round-up
New Scientist: Recruiting Smell for the Hard Sell Samsung’s coercive atmospherics strategy involves the smell of honeydew melon: THE AIR in Samsung’s flagship electronics store on the upper west side of Manhattan smells like honeydew melon. It is barely perceptible but, together with the soft, […]

Some thoughts on classifications
Over the last couple of years, this site has examined, mentioned, discussed or suggested around 250 examples of ‘control’ features or methods designed into products, systems and environments – many of which have come from readers’ suggestions and comments on earlier posts. I’d resisted classifying […]

Biting Apple
Interesting to see the BBC’s summary of the current iPhone update story: “Apple issues an update which damages iPhones that have been hacked by users”. I’m not sure that’s quite how Apple’s PR people would have put it, but it’s interesting to see that whoever […]