This is an interesting story. Robert Kilroy-Silk (above) currently an independent MEP, has raised the issue in the European Parliament of intentionally distorting mirrors in clothes stores, specifically Marks & Spencer: Marks and Spencer has said it is mystified by a claim by MEP Robert […]
All posts filed under “User experience”
37signals: Control vs Communication
Johan Strandell kindly lets me know about a discussion of ‘Control vs Communication‘ at 37signals’ Signal vs Noise: Every once in a while we get an email from a customer asking about how permissions work with our products. They’re almost always asking how to prevent […]
Who serves whom
Joel Johnson: Stop buying products that serve any other master than you. (via Boing Boing ) Bruce Schneier also wrote something along similar lines last year, though the context was different: When technology serves its owners, it is liberating. When it is designed to serve […]
Key issue
Is this simply poor design or a deliberate feature? A friend tells me of his irritation with his Sony Ericsson W880i’s ‘internet’ key, which is positioned such that it frequently gets pressed accidentally when pressing the buttons above and below it – “three or four […]
Forcing functions designed to increase product consumption
A few days ago, Tim Quinn of Dangerous Curve posted an interesting observation on the Simple Control in Products page: “This may not be what you had in mind, but I immediately thought of such things as toothpaste pumps that ‘meter’ use to insure the […]
Use of RFID in DRM
Via Dave Farber’s Interesting People, a brief New Scientist article outlines Sony’s continuing obsession with restricting and controlling its customers (the last one didn’t go too well): “A patent filed by Sony last week suggests it may once again be considering preventing consumers making “too […]
The Privacy Ceiling
Scott Craver of the University of Binghamton has a very interesting post summarising the concept of a ‘privacy ceiling’: “This is an economic limit on privacy violation by companies, owing to the liability of having too much information about (or control over) users.” It’s the […]
Dilemma of horns
I was woken up (along with, I expect, lots of others) at about 5am today by a driver sounding his/her horn in the road outside – an arrogant two-second burst – then another replying (perhaps) with a slightly feeble one-second tone. I don’t know why; […]
‘Carmakers must tell buyers about black boxes’
According to Reuters, “The [US] government will not require recorders in autos but said on Monday that car makers must tell consumers when technology that tracks speed, braking and other measurements is in the new vehicles they buy.
The illusion of control
Scott Adams recounts an anecdote illustrating the ‘illusion of control’ and how important it is to many people – even to the extent that it is the single defining characteristic of mankind which one might use to explain human behaviour to aliens: “The maintenance man […]
Spiked: When did ‘hanging around’ become a social problem?
Josie Appleton, at the always-interesting Spiked, takes a look at the increasing systemic hostility towards ‘young people in public places’ in the UK: ‘When did ‘hanging around’ become a social problem?’ As well as the Mosquito, much covered on this site (all posts; try out […]
Planned addiction as a method of control: a parasitic lock-in business model
The news that tobacco companies have increased the levels of nicotine in their brands over the last few years – especially those popular with certain groups – made me think further about architectures of control: “The amount of nicotine in most cigarettes rose an average […]