All posts filed under “Consumer rights

Friday quote: Fashion & convention

Friday quote: Fashion & convention

L.J.K. Setright, the late motoring writer and commentator, self-taught mechanical engineer and all-round Renaissance Man, once wrote: Fashion is a terrible fetter; convention, since it lasts longer, is even worse. This was in an issue of Car, when it was still any good. Setright wrote […]

Objects in mirror are wider than they appear

Objects in mirror are wider than they appear

This is an interesting story. Robert Kilroy-Silk (above) currently an independent MEP, has raised the issue in the European Parliament of intentionally distorting mirrors in clothes stores, specifically Marks & Spencer: Marks and Spencer has said it is mystified by a claim by MEP Robert […]

Who serves whom

Who serves whom

Joel Johnson: Stop buying products that serve any other master than you. (via Boing Boing ) Bruce Schneier also wrote something along similar lines last year, though the context was different: When technology serves its owners, it is liberating. When it is designed to serve […]

Key issue

Key issue

Is this simply poor design or a deliberate feature? A friend tells me of his irritation with his Sony Ericsson W880i’s ‘internet’ key, which is positioned such that it frequently gets pressed accidentally when pressing the buttons above and below it – “three or four […]

Use of RFID in DRM

Use of RFID in DRM

Via Dave Farber’s Interesting People, a brief New Scientist article outlines Sony’s continuing obsession with restricting and controlling its customers (the last one didn’t go too well): “A patent filed by Sony last week suggests it may once again be considering preventing consumers making “too […]

The Privacy Ceiling

The Privacy Ceiling

Scott Craver of the University of Binghamton has a very interesting post summarising the concept of a ‘privacy ceiling’: “This is an economic limit on privacy violation by companies, owing to the liability of having too much information about (or control over) users.” It’s the […]

The illusion of control

The illusion of control

Scott Adams recounts an anecdote illustrating the ‘illusion of control’ and how important it is to many people – even to the extent that it is the single defining characteristic of mankind which one might use to explain human behaviour to aliens: “The maintenance man […]

Some interesting aspects of built-in obsolescence

Some interesting aspects of built-in obsolescence

This San Francisco Chronicle review of Giles Slade’s Made to Break: Technology and Obsolescence in America (which I’ve just ordered and look forward to reading and reviewing here in due course) mentions some interesting aspects of built-in (planned) obsolescence – and planned failure – in […]