At Freedom to Tinker, David Robinson asks whether, in a world where DRM is presented to so many customers as a benefit (e.g. Microsoft’s Zune service), the public as a whole will be quite happy to trade away its freedom to tinker, whether the law […]
All posts filed under “Product design”
‘Anti-Homeless’ benches in Tokyo
Images from Yumiko Hayakawa Yumiko Hayakawa has a very thoughtful and well-illustrated article at OhMyNews on the story behind the variety of ‘anti-homeless’ benches and architectural features (including public art) in Tokyo’s parks and public areas – by making it difficult or impossible to lie […]
Review: Made to Break by Giles Slade
Last month I mentioned some fascinating details on planned obsolescence gleaned from a review of Giles Slade‘s Made to Break: Technology and Obsolescence in America. Having now read the book for myself, here’s my review, including noteworthy ‘architectures of control’ examples and pertinent commentary. Slade […]
Ticket off
Henry e-mails: “Perhaps this is too obvious: parking meters; and I mean modern digital ones, enforce arbitrary limits on how much you can pay for at a time (4 hours). Is this to share the enjoyment of democratic parking (at a dollar an hour), or […]
The Tell-Tale Part
Open the case of your mobile (cell) phone. Do you see a round white sticker, similar to that in the first photo below? This is a water damage sticker, which changes colour if moisture gets into this bit of the phone, and will be used […]
Inconvenience: deliberate or accidental?
Seth Godin mentions providing a ‘convenience’ feature for customers and then intentionally making it inconvenient to use: “Here at the White Plains airport, I’m noticing all these people doing things to me. Enforcing irrational rules. Intentionally putting the seats far from the electrical outlets so […]
‘Design Must Relinquish Control’
Niblettes tackles the issue of designers and control, specifically, how much the user’s experience and methods of using a product or service should be defined by the designer. The conclusion – paralleling a theme in a marketing speech by Procter & Gamble’s Alan G Lafley […]
Product psychology to discourage anti-social behaviour
From McGazz (who also has some great music to listen to on his website): “As I was getting myself a cup of tea in work this morning, I overheard a colleague talking about a problem at the tanning salon his wife runs. Each cubicle has […]
Epson messes up my day
My Epson Stylus Photo R1800’s been running low on ink in a couple of cartridges for a few days now. I’ve been putting off ordering them until this weekend. Now I find that when the printer believes a cartridge has reached 0%, it won’t print […]
Disaffordances and engineering obedience
Image based on Don Norman‘s famous teapot, and the Obey Giant face Last month I asked, in response to some criticism, whether there was a better term than ‘architectures of control’ for the loose category of stuff discussed on this site. The response was great […]
Review: We Know What You Want by Martin Howard
A couple of weeks ago, Martin Howard sent me details of his blog, How They Change Your Mind and book, We Know What You Want: How They Change Your Mind, published last year by Disinformation. You can review the blog for yourselves – it has […]
Speed control designed to help the user
Something with an interesting ‘forcing function’ story has been right in front of me all this time: the QWERTY keyboard, developed by Christopher Sholes and then Remington, with the intention of controlling the user’s behaviour. Until typists became proficient with the QWERTY system, the non-alphabetical […]