Most people, for most of their day, are trying to get by. Every day is essentially a series of problems, some minor, some major, some requiring more thought than others. Some we care a lot about; some we wish we didn’t have to. Some are […]
All posts filed under “Design attitudes”

Sort some cards and win a copy of The Hidden Dimension
UPDATE: Thanks everyone – 10 participants in just a few hours! The study’s closed now – congratulations to Ville Hjelm whose book is now on its way… If you’ve got a few minutes spare, are interested in the Design with Intent techniques, and fancy having […]

Modelling users: Pinballs, shortcuts and thoughtfulness
The different approaches to influencing people’s behaviour outlined in the Design with Intent toolkit are pretty diverse. Working out how to apply them to your design problem, and when they might be useful, probably requires you, as a designer, to think of “the user” or […]

frog design on Design with Intent
Robert Fabricant of frog design — with whom I had a great discussion a couple of weeks ago in London — has an insightful new article up at frog’s Design Mind, titled, oddly enough, ‘Design with Intent: how designers can influence behaviour’ — which tackles […]

Nudges and the power of choice architecture
An ‘advance uncorrected page proof’ of Nudge I managed to get off Abebooks. Thanks to Hien Nguyen for the photo. Nudge, by Richard Thaler and Cass Sunstein, is a publishing sensation of the moment, no doubt helped by Thaler’s work advising Barack Obama (many thanks […]

“Steps are like ready-made seats” (so let’s make them uncomfortable)
Adrian Short let me know about something going on in Sutton, Surrey, at the same time both fundamentally pathetic and indicative of the mindset of many public authorities in ‘dealing with’ emergent behaviour: An area in Rosehill, known locally as “the steps”, is to be […]

Towards a Design with Intent ‘Method’ – v.0.1
As mentioned a while back, I’ve been trying to find a way to classify the numerous ‘Design with Intent’ and architectures of control examples that have been examined on this site, and suggested by readers. Since that post, my approach has shifted slightly to look […]

Some thoughts on classifications
Over the last couple of years, this site has examined, mentioned, discussed or suggested around 250 examples of ‘control’ features or methods designed into products, systems and environments – many of which have come from readers’ suggestions and comments on earlier posts. I’d resisted classifying […]

Friday quote: Friction
“If the point of contact between the product and the people becomes a point of friction, then the Industrial Designer has failed.” Henry Dreyfuss, Designing for People, 1955 Cognitive friction is one thing, and generally a result rather than a deliberate strategy; process friction is […]

Biting Apple
Interesting to see the BBC’s summary of the current iPhone update story: “Apple issues an update which damages iPhones that have been hacked by users”. I’m not sure that’s quite how Apple’s PR people would have put it, but it’s interesting to see that whoever […]

Lean or mean?
Image from a flyer by Joscelyn Bingham. The Lean Seat bench, by Joscelyn Bingham, a graduating 3D Design student from University College Falmouth, is a ‘traditionally’ styled slatted wooden alternative to the (usually) unattractive anti-sit perches often found in public places. Note: the surface of […]

The right to click
English Heritage, officially the Historic Buildings and Monuments Commission for England, and funded by the taxpayer and by visitors to some of its properties, does a great deal of very good work in widening public appreciation of, and engagement with, history and the country’s heritage. […]

How this research will be moving forward
UPDATE: This 2-page PDF (produced summer 2008) introduces the research I’ve taken the plunge, and will be starting a PhD in September at Brunel University, Uxbridge, in the School of Engineering & Design. The chosen subject incorporates both a formal investigation and review of certain […]

A bright idea?
UPDATE: See this more recent post for information and photos of how to get a 2-pin bulb to fit in a BC3 fitting. This may well be the example which involves the most different ‘architecture of control’ issues so far – by a long way. […]

Anti-user seating in Oxford
Top two photos: A bench on Cornmarket Street, Oxford; Lower two photos: A bus stop seat perch on Castle Street. While from a very narrow specification point-of-view ‘they do their job’, what utter contempt for users these two seating examples demonstrate! The benches on Cornmarket […]

Who serves whom
Joel Johnson: Stop buying products that serve any other master than you. (via Boing Boing ) Bruce Schneier also wrote something along similar lines last year, though the context was different: When technology serves its owners, it is liberating. When it is designed to serve […]