by Dan Lockton Continuing the meta-auto-behaviour-change effort started here, I’m publishing a few extracts from my PhD thesis as I write it up (mostly from the literature review, and before any rigorous editing) as blog posts over the next few months. The idea of how […]
All posts filed under “Urban”

Through London with the DwI goggles on
As I’ve admitted before, having the idea of ‘design that’s intended to influence behaviour’ on my mind a lot of the time does sometimes lead to seeing everything with that filter in place: [It’s] a kind of conspiracy bias, ascribing to design intent that which […]

Thoughts on the ‘fun theory’
The ‘Piano Staircase’ from Volkswagen’s thefuntheory.com The Fun Theory (Rolighetsteorin), a competition / campaign / initiative from Volkswagen Sweden – created by DDB Stockholm – has been getting a lot of attention in the last couple of weeks from both design-related people and other commentators […]

Designed environments as learning systems
How much of designing an environment is consciously about influencing how people use it? And how much of that influence is down to users learning what the environment affords them, and acting accordingly? The first question’s central what this blog’s been about over the last […]

What’s the deal with angled steps?
It’s a simple question, really, to any readers with experience in urban planning and specifying architectural features: what is the reasoning behind positioning steps at an angle such as this set (left and below) leading down to the Queen’s Walk near London Bridge station? Obviously […]

Architecture and Intent
ErnÅ‘ Goldfinger on his Trellick Tower: I built skyscrapers for people to live in there and now they messed them up – disgusting. Discuss.

Anti-homeless ‘stools’
Stuart Candy of the brilliant Sceptical Futuryst let me know about authorities in Honolulu replacing benches with round ‘stools’ to prevent homeless people sleeping at bus stops (above image from Honolulu Advertiser story): So far, the city has spent about $11,000 on the seating initiative, […]

{In|Ex}clusive Design
Giving with one hand, and taking away with the other. The juxtaposition of hand rails and anti-sit spikes outside this church in Bradford-on-Avon, Wiltshire suggests a particular configuration of design priorities: helping people climb the steps, but forbidding anyone sitting on the wall. Are the […]

On ‘Design and Behaviour’ this week: Do you own your stuff? And a strange council-run ‘Virtual World for young people’
GPS-aided repo and product-service systems Ryan Calo of Stanford’s Center for Internet and Society brought up the new phenomenon of GPS-aided car repossession and the implications for the concepts of property and privacy: A group of car dealers in Oregon apparently attached GPS devices to […]

Skinner and the Mousewrap
Dontclick.it, an interesting interface design experiment by Alex Frank, included this amusing idea, the Mousewrap, to ‘train’ users not to click any more “through physical pain”. It did make me think: is the use of anti-sit spikes on window sills, ledges, and so on, or […]

“Steps are like ready-made seats” (so let’s make them uncomfortable)
Adrian Short let me know about something going on in Sutton, Surrey, at the same time both fundamentally pathetic and indicative of the mindset of many public authorities in ‘dealing with’ emergent behaviour: An area in Rosehill, known locally as “the steps”, is to be […]

Un-hiding an affordance
These (pretty shallow) steps in Dawlish, Devon, have been labelled as such, presumably because without this, some visitors wouldn’t notice, and would run, cycle or wheelchair down them and hurt themselves or others. Painting a white line along the edge is a common way of […]

Getting someone to do things in a particular order (Part 2)
Continued from part 1 These are the suggested mechanisms applicable to User follows process or path, performing actions in a specified sequence – they fall roughly into three ‘approaches’. In this post, I’m going to examine the System element approach. System element approach This approach […]

Mosquito controversy goes high-profile
The Mosquito anti-teenager sound device, which we’ve covered on this site a few times, was yesterday heavily criticised by the Children’s Commissioner for England, Sir Albert Aynsley-Green, launching the BUZZ OFF campaign in conjunction with Liberty and the National Youth Agency: Makers and users of […]

“It’s a weak society that sees removing them as the solution”
Following on from our recent look at the strategic design of public benches, BBC London’s Jimmy Tam let me know about this story in the Camden New Journal: A public bench has been removed from outside West Hampstead Library [photo from Pashmin@’s Flickr] after it […]

Towards a Design with Intent ‘Method’ – v.0.1
As mentioned a while back, I’ve been trying to find a way to classify the numerous ‘Design with Intent’ and architectures of control examples that have been examined on this site, and suggested by readers. Since that post, my approach has shifted slightly to look […]